Outsourced secretarial services covering the whole UK. Your own Virtual PA!
Divert your telephone lines to us as and when you need support taking your calls.
Never miss an engagement with our diary management and appointment handling service.
Typing & Admin
Whether you need transcription services or a more comprehensive admin solution – we can help.
Need a new database?If you have a requirement for a database, we can create, update and maintain your client details and ensure ongoing compliance where necessary. Whether it is only a simple spreadsheet that is required for a mailing list or something more complex, we can assist.
Examples:Log of client calls and responses List of prospective contacts for a mailshot Creation of a database for sub-contractors Tracking of professional indemnity and governing body registration expiry dates We have experience in the creation and monitoring of databases on Access, Excel and on various bespoke systems.
Areas of specific expertiseDatabase management is an integral part of the private clinical sector. We are experienced in the on-boarding of medical professionals for private health providers, keeping track of their contact details, professional qualifications, professional indemnity expiry dates, registration and expiry with the Information Commissioner’s Office, fees, services available, CPD participation and CQC compliant premises. This information is kept on the client’s own system. Memberships for societies and organisations. These can be as simple or as complex as required. A basic spreadsheet is sometimes all that is necessary to log each member’s address, contact details, level of membership, status of membership and fees paid/due. Links can also be added to documentation relating to each individual for ease of access. We also have extensive expertise in managing databases for conference attendees, accommodation booking and dietary requirements and logging and monitoring feedback from online surveys.
Find out moreIt has never been easier to outsource the stress of running a business. Contact us today today to find out how our Virtual Secretarial Services can benefit you.
What our customers say
I first started to work with Debbi when she was a manager for an Occupational Health provider. I always found her to be very efficient and helpful and was the source of expert advice when needed. When I needed someone to transcribe my occupational health reports I looked no further than Debbi. She returns the reports in a very timely fashion and, on occasions, I suspect that she improves my English prose. She has mastery of medical terms, which is very helpful and saves me time. She has been a great improvement on some other providers and I believe that she provides an excellent service at a reasonable price.
Occupational Health PhysicianDr S M Davis
I have worked with Debbi for many years, initially as my PA until she progressed to a more senior managerial role within the organisation. She is very well organised, highly confidential and extremely professional at all times. She is also very approachable to all concerned and has a good sense of humour which engages people. I would recommend her virtual PA services without hesitation.
Managing Director, Strategic Health Solutions LtdDr Mark Simpson
Debbi Rossi is not only the most efficient and professional assistant that I know but she also knows the importance of good customer service. Excellent service delivered fast, accurately and with a smile. I could not recommend her highly enough.Dr C P Schenk
Debbi worked as my Personal Assistant for seven years while I was the UK Sales Manager for an international manufacturing company. She was a loyal, hard working and highly able Personal Assistant with the personality and sense of humour to enable her to cope with the pressure of a high profile position. Her work was often highly confidential and she was respected by both colleagues and clients. I therefore have no hesitation in recommending her and wish her every success in her new venture, Timberland Virtual Office Solutions.
Former UK Sales Manager, Philmac Pty LtdMr Brian A Tipping
I was initially rather hesitant about using a virtual assistant. Could it be as good as having an assistant working with me in the office? However, after an initial discussion with Debbi I felt very positive that I have made the right decision. We soon established a solid working relationship. Using modern technology means that it is as good as if Debbi is working in the office next door. I would highly recommend Timberland Virtual Office Solutions to anyone who is looking for a very reliable great quality virtual administrative service. Debbi has the interest of my company at heart. Her work is excellent and she always delivers great results and well on time. She is flexible and goes above and beyond to help me keep my own commitments. Debbi is very much an integral part of my team. Knowing that I can rely on her gives me the peace of mind and the time and freedom to concentrate on my core activities to help my company grow.
Consultant Occupational PhysicianDr Sam Farmer